Community Mediation
Difficulties between neighbours can cause misery and stress. Lack of or poor communication can lead to misunderstandings which, in turn, can create a disagreement or cause a disagreement to escalate. When such difficulties occur, mediation can help.
activemediation provides highly trained mediators; confidentiality; impartiality; total independence; rapid response; professionalism and relaxed and informal, yet structured, mediation sessions. Our mediators always work in pairs.
Community mediation is free to tenants of certain local councils and housing associations. Please contact us for details.
What happens in mediation?
After a referral is received, two mediators will visit each party concerned, separately, with a view to, wherever possible, getting the parties to agree to meet face-to-face, together with the mediators. The mediation session will take place in a neutral venue and the aim is for the parties to discuss the issues together in order to try to reach an agreement.
The mediators listen to the issues involved, however they remain impartial at all times.
The mediation process is a confidential one as long as the proceedings and content are within the limits of the law.
It is the mediators' role to help the parties concerned to reach a mutually acceptable agreement. This agreement can be written or verbal, however it is a 'good will' agreement and not legally binding.
The advantage of mediation is that it is a means of trying to resolve a dispute in a conciliatory way.
Mediation does not exclude other forms of action, should the need arise. If mediation is not successful, the legal route would still be available.
For mediation to work, all parties concerned must be willing to take part.
